Building Successful Relationships

Learn how to resolve conflict effectively, using it as a super power to enhance team and personal performance.

Raise you hand if you conflict.

If your hand is raised, then this service is likely not for you.

Most people HATE conflict, particularly in a professional setting and for many good reasons.

  • Fear of ruining professional relationships
  • Fear of judging others
  • Concern about "losing"
  • Concern about hearing "no"
  • You can [insert your own reason here]

And therefore, what we find most often in the companies we work with is either conflict avoidance or passive-aggressive behavior that is counter-productive to a high performing culture.

Changing the Goal

What if we told you there was a different way to approach conflict? A way that doesn't involve "winning" or "losing" but is about professionals working together towards a mutually agreeable "resolution".

What does that look like?

5-Stages

Explore the five stages of conflict resolution to resolve conflict effectively and develop healthier cultures.

Manage Yourself

Learn how you show up in conflict situations and how to change your ingrained habits to achieve better results.

Defuse the tension

Understand how to get to the heart of what matters so you can resolve the conflict, rather than getting stuck inside it.

Bring the team

Develop team super-powers so you can resolve conflict effectively together, leading to better decisions and performance.

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Before it happens

"Whe left the cap off the freaking toothpaste?" is a great lyric from the song "Frail Grasp on the Big Picture" by The Eages., You can listen to this fantastic song here.

And just like the toothpaste, it's too late to start thinking about how to resolve a conflict once it starts.

In our personal relationships, we tend to have conversations about how we act when we fight, disagree or are annoyed with each other. But, for some reason, this same conversation often doesn't happen in a professional envionment.

So here's one question you can ask in 30 seconds in any professional relationship to improve how you manage conflict.

When things go wrong, what will we do?

Toothpaste? Really?

And just like the toothpaste from the song, conflicts are rarely "just" about the thing in front of us, particularly when they get heated. Often, there are small conflicts or resentments that build up into a "moment" when the conflict in question is disproportionate to the issue at hand.

Part of our conflct work is helping you "slow down" to understand what's really happening. And whether the toothpaste is really important at all.

No fluff. Practical, focused, adoptable guidance

Our services on effective conflict resolution provide you with practical tools that you can implement in minutes to improve your personal skills, and be more confident in engaging in healthy conflict. We also support you during particularly tough conflict situations, ensuring you present your best self and increase the changes of a successful resolution.

Flexible to meet your needs

We work with clients on effective conflicti resolution in both 1-1 coaching relationships and with teams in workshops ranging from 1 hour, to 1/2 day to full day sessions.

Getting what I deserved

I was SO upset! Mad. Wanting to get even. And then I spoke with David. He helped by walking me through all the steps to manage myself more effectively, understand where my manager was coming from, and approach the conflict differently. Not only did I get to express myself professionally, I got what I wanted AND we worked out how to approach these situations differently in the future.